89bd Privacy Policy

1.1 Information You Provide Directly

During registration and account management, you provide the following information:

• Full name and date of birth
• Mobile number and email address
• Password and security information
• Documents provided for identity verification (such as a National ID card)
• Payment information provided for deposits and withdrawals (bKash, Nagad, Rocket, Upay or bank account)

1.2 Information Collected Automatically

While using the platform, certain technical information is recorded automatically:

• IP address and device type
• Browser and operating system information
• Login time, session duration and activity history
• Preferred games, bet amounts and transaction history
• Information collected through cookies and similar tracking technologies

2.1 Providing and Operating Services

• Creating, verifying and securing accounts
• Processing deposit and withdrawal transactions
• Running game services, bonuses and promotions
• Providing customer support
• Identifying and resolving technical issues on the platform

2.2 Security and Fraud Prevention

• Preventing unauthorised access to accounts
• Monitoring and investigating suspicious transactions
• Detecting money laundering and fraudulent activity
• Maintaining the overall security of the platform

2.3 Complying with Legal Obligations

In certain cases, information may need to be retained or disclosed to meet legal requirements. This includes providing information as part of lawful orders from competent authorities or judicial proceedings.

2.4 Service Improvement and Personalisation

• Analysing your preferences to recommend games and offers
• Statistical analysis to improve the platform experience
• Testing new features and services

3.1 Service Provider Partners

89bd works with selected technology partners to handle activities such as payment processing, game software supply, identity verification and customer support. These partners receive only the minimum information required for their specific tasks and are bound by strict confidentiality obligations.

3.2 Legal Disclosure

In cases of court orders, lawful requests from investigative agencies or any other legal obligation, 89bd may be required to share relevant information with the appropriate authorities.

3.3 Business Structural Changes

In the event of a company merger, acquisition or restructuring, user information may be transferred to the new operating entity. Users will be notified in advance if such a change occurs.

4.1 Retention Period

Information is retained while your account is active and for a defined period after it is closed. Data is kept for as long as required to meet legal obligations, resolve disputes and enforce agreements. Beyond that, information is securely deleted or anonymised.

4.2 Technical Security Measures

89bd uses industry-standard security technology to protect your information:

• Data transfers are secured through SSL/TLS encryption
• Sensitive information is stored in encrypted form
• Multi-layer verification is in place for account access
• Regular security audits and monitoring are conducted
• Trained staff handle data protection

4.3 Password and Account Security

No 89bd staff member or representative will ever ask for your account password. Keep your password private and use a strong password that is hard to guess. If you notice any unusual activity on your account, inform our support team immediately.

5.1 Types and Use of Cookies

• Essential cookies: Used to maintain login sessions and ensure basic functionality — without these, the platform cannot work properly.
• Performance cookies: Used for page loading speed, error detection and traffic analysis.
• Preference cookies: Remember your language, theme and other preferences so you get the same experience on your next visit.
• Analytics cookies: Collect anonymous statistics to understand platform usage patterns.

5.2 Cookie Controls

You can disable or delete cookies from your browser settings. Please note that turning off essential cookies may affect some key functions of the platform.

6.1 Right to Access and Correct Information

You can view and correct the information stored in your account at any time. To change details such as your name, mobile number or address, use account settings or contact customer support.

6.2 Request to Delete Information

You can request deletion of your information by closing your account. However, some information may need to be retained for a set period due to legal obligations, such as records of financial transactions.

6.3 Right to Opt Out of Marketing Communications

If you do not want to receive promotional messages or offers, you can turn this off in account settings. Please note that transaction-related and security notifications cannot be turned off, as they are an essential part of the service.

6.4 Responsible Gaming and Self-Exclusion

To keep control over your gaming habits, you can use self-exclusion, deposit limits and break options from 89bd's Responsible Gaming section. When these options are activated, the related account data is kept under special protection.

Age Verification Policy

89bd's services are for persons aged 21 or above only. Age is verified at registration and identity documents may be requested if needed. If any user opens an account using false information, their account will be cancelled and their balance may be forfeited.

If you suspect that a minor you know is using 89bd, please inform our support team immediately.

Notice of Changes

89bd may revise this Privacy Policy from time to time in response to changes in technology, law or business requirements. If significant changes are made, a notification will be sent to the registered mobile number or email. Continuing to use the platform after a change means you have accepted the new policy.

For general questions, visit 89bd's FAQ page — it has answers to common questions about privacy, payments and accounts.