21+

Responsible Gaming

89bd believes that entertainment is meaningful only when it stays within limits. On this page you can learn how to monitor your own play, take a break when needed, and find the right support.

For players 21+ SSL Encrypted Bangla and English support 24/7 Live Chat

Our Commitment

At 89bd, we treat gaming as entertainment, not a source of income.

Every account holder at 89bd must be at least 21 years old. This is not just a rule — it is our direct commitment to the well-being of our users. Online casino and betting is a form of entertainment, but it stays positive only when you manage your time and money with awareness.

Our Terms and Conditions clearly state that every player must consider their own situation when making decisions, to avoid the risk of addiction. Set a budget before placing bets and stay within that limit.

21+ Age limit
24/7 Support team
5 Self-control tools
SSL Encrypted
  • Every user's identity is verified — those under 21 cannot register.
  • Players can set limits on or suspend their account at any time.
  • Our support team is available around the clock in both Bangla and English.
  • If unusual patterns appear in account activity, our team may reach out.
  • You can opt out of all promotional communications at any time.

Self-control Tools

At 89bd, you decide how much time and money you spend. To use these tools, contact us via live chat or email.

Deposit Limit

Set a daily, weekly, or monthly cap on how much you deposit. Once a limit is set, it takes effect immediately.

Session Time Limit

Set in advance how many hours you will play per login session. When the time is up, you will be logged out automatically.

Self-Break

Temporarily close your account for anywhere from 1 week to 1 month. No bets or deposits are possible during the break.

Permanent Self-Exclusion

You can request to close your account for an extended period or permanently. Once this decision is made, reopening the account is not straightforward.

Activity History

View your full history of deposits, withdrawals, and bets. This information helps you understand your own patterns.

Pause Promotions

If you no longer want to receive bonus or promotional messages, let us know at any time and we will stop them immediately.

To activate these tools, apply directly from your account settings or contact our 24/7 live chat.

Warning Signs

Problems can develop gradually and may not be easy to notice. Watch out for the following.

Questions to ask yourself

Are you placing larger bets to recover losses?
Are thoughts about betting or casino games getting in the way of your daily life?
Are you hiding your gambling from family or friends?
Do you want to stop playing but find you cannot?
Are you betting money meant for essential expenses?
Do you feel restless or down when you are not playing?

If your answer to one or more of these questions is yes, taking a break would be the wise choice.

Signs to watch for in a loved one

Has a family member suddenly run into financial difficulty or started asking to borrow money?
Are they hiding what they are doing on their phone or laptop?
Have they started staying up late at night and are unwilling to explain why?
Are they irritable or unable to focus on their work?
Have they been socialising less than usual?

If you notice this kind of behaviour in a family member, talk to them with understanding, not anxiety.

A clear message from 89bd

We want you to have a good time using our platform — but never at the cost of your family, health, or financial stability. Gambling should never be seen as an alternative source of income. There is no guarantee of winning on any bet, and what is lost does not always come back.

You can find out more about how 89bd operates as a responsible platform on our About Us page.

21+ Age limit mandatory
24/7 Support channels
100% Identity verification

Where to Find Support

Getting help before a problem grows is the smart move. Here are a few options.

89bd Live Chat and Email

Our support team is available 24 hours a day, 7 days a week in both Bangla and English. Use live chat or email us at [email protected] to share any concerns about account limits, self-breaks, or anything else.

Family and Trusted People

Talk openly with the people close to you. A family member or trusted friend can often see the situation from the outside and help you make the right decision.

Professional Counselling

Seeking help from a mental health professional or counsellor is not a sign of weakness. Organisations providing mental health services in Bangladesh can offer guidance on behavioural addiction.

If you need support, contact us directly. Our support team's email: [email protected] — we will help without any judgment.

Our Privacy Policy explains in detail how your personal information is kept safe, especially when you request self-exclusion or set limits.

Some Tips for Balanced Play

These habits help keep entertainment under control.

  • Before playing, decide how much you are willing to lose and stick to it.
  • If you have a big loss on a given day, do not try to recover it that same day.
  • Never bet with borrowed money — only spend what you can afford to lose.
  • Take regular breaks; concentration drops and poor decisions increase during long uninterrupted sessions.
  • Make sure you spend enough time on social activities and hobbies outside of gaming.
  • Do not treat betting as a solution when you are under stress or feeling low.
  • Keep track of your spending every week and review your targets.
  • Avoid placing large bets when you are drinking or tired.

Frequently Asked Questions

Answers to common questions about responsible gaming.

Online casino and betting activities require financial decision-making. Participating at a young age carries a much higher risk of financial and psychological harm. That is why 89bd ensures every user is at least 21 years old.

You can find the self-break option in your account settings, or let us know via live chat or email at [email protected] and our team will act promptly. Once requested, the break takes effect immediately.

Lowering a limit takes effect immediately. However, increasing a limit requires a waiting period — this helps prevent impulsive decisions made in the heat of the moment.

Your remaining balance stays safe even during self-exclusion. Contact our support team for details on how withdrawals are handled while your account is suspended.

No. Each account is strictly for the use of the person in whose name it was opened. Allowing anyone else to use your account is prohibited and may result in permanent closure of the account.

A third party cannot close an account directly, as protecting personal privacy is essential. However, if a family member has a serious concern, they can email [email protected] and our team will assess the situation and take the necessary steps.

Our FAQ page has detailed questions and answers covering responsible gaming as well as accounts, payments, and bonuses. For specific terms, please refer to the Terms and Conditions page.